Refund policy

↩️ Refund & Return Policy – Simply Elegant

We want you to feel calm and confident with every Simply Elegant purchase.

If you're not entirely satisfied, we’re here to help — softly and smoothly.

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↩️ Returns

We accept returns within 30 days of delivery.

To be eligible for a return, your item must be:

Unused and in its original condition

In the original packaging

Accompanied by proof of purchase

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To Start a Return

You can request a return anytime through our self-serve return portal (found in your order confirmation or customer account),
or email us at info@simplyelegantvibes.com with your order number.

We’ll guide you through the simple next steps.

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➡️ Refunds

Once your return is received and inspected, we’ll notify you of approval.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note:
Shipping fees (if any) are non-refundable once the order has been shipped.

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🔗 Damages & Issues

Please inspect your order upon arrival.

If you receive a defective, damaged, or incorrect item, contact us immediately at info@simplyelegantvibes.com so we can make it right.

We may request a photo to assist with quick resolution.

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↔️ Exchanges

We don’t offer direct exchanges.

If you'd like a different item, please return the original and place a new order separately.

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⌛Final Sale Items

Gift cards are non-returnable.
All other items follow our standard 30-day return window unless otherwise stated.

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🌎 Worldwide Orders

Returns are accepted worldwide.
Please note that international return shipping times may vary depending on your location.